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Christmas opening times

Please find below our Christmas opening times for 2017:

Thursday 21 December - 9am - 12pm and 2pm - 4.30pm

Friday 22 December - 9am - 4pm

Monday 25 December -  CLOSED
Tuesday 26 December - CLOSED

Wednesday 27 December - 9am - 1pm

Thursday 28 December - 9am - 1pm

Friday 29 December - 9am - 1pm

Monday 1 January - CLOSED

Normal service resumes on Tuesday 2 January 2017.

Merry Christmas and a Happy New Year from everyone at Castle & Crystal Credit Union.


Reminder: Banking deadlines

A reminder to members that the banking deadline for receipt of same-day share withdrawal requests is 2:45pm. Any requested funds should reach your account within 24 working hours.

Anything received after 2:45pm will be processed the following working day. Please note all share withdrawals are subject to AVAILABLE funds.

If you are sending funds to a building society, making a bill payment or paying someone else please include the required reference number or roll number in order to ensure the funds reach the account.


Christmas loans now available

To help with the cost of Christmas, Castle & Crystal Credit Union offer Christmas loans to new and existing members.

Loans are available from £250 to £1,500 and can be repaid on a weekly, fortnightly, 4 weekly or monthly basis to suit you and must be repaid within a maximum of 12 months.

Please note any existing Christmas loans with Castle & Crystal must be repaid in full before applying for a new one.

It's easy to apply online today.


Increase in ISA limit

We offer variable rate Cash ISAs to our members. This is a tax-free savings plan that can give you a good return on your investment, making your money work harder for you.

From April 6 2017 to April 5 2018, the amount members can put into a variable cash ISA with Castle & Crystal will be £20,000 a year.

Please fill in our 2016-2017 ISA application form or apply in branch.


Change to service: cash withdrawals

We no longer provide a cash withdrawal facility over the counter.

Our office remains open as usual and you can continue to save with us, withdraw via BACS transfer online and in the office, load your pre-paid card and use our telephone and online banking services.

If you have any queries, please speak to a member of staff.


Look at how we have helped our members

View all of our testimonials here to show how Castle & Crystal have helped our members during the course of 2013 and beyond.

Your feedback is always welcome. Please contact us if you wish to make a comment.

Tel: 01384 815771


Address: 25 New Street, Dudley, DY1 1LT


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