How To Become A Member
Membership is currently open to everyone:
- Living or working in the Dudley borough
- Employed or Unemployed
How Can I Join?
You will need to complete a membership application form and provide 2 forms of identification. Examples of identification can be found towards the bottom of this page.
There is a one-off joining fee of £1 if you are unemployed and £3 if employed. We also ask that you open your savings account with a minimum of £1.
Once you have completed and returned the form to our office, we will open your account and you will receive a welcome pack through the post confirming your membership number within a week.
What ID Requirements do I need to join?
You will need two forms of identification, one to prove who you are and the other to prove where you live.
Examples of identification required: Adult Accounts
- Recent Utility Bill and Driving license (provisional not accepted)
- Recent Child Benefit Letter and Passport
Junior Accounts
- Passport, Medical Card or Birth Certificate
Please refer to back of membership application form for more ID options
Frequently Asked Questions
I’m not sure if my address comes under the Dudley Borough?
You can join Castle & Crystal if you pay your council tax to or have council tax benefit from Dudley Council. If you are unsure please check with Dudley Council.
You can also become a member if you work in the Dudley borough but live outside it.
What happens if I move out of the borough or change my workplace?
You can still retain membership if you move out of the Dudley area or relocate to another place of work.
Once a member.... A member for life!
How can I withdraw my Savings?
You can now access your savings without the need to visit our office by choosing the Credit Union Prepaid Card, Alternatively; you can withdraw via cheque, bank transfer or cash although cash withdrawals are restricted to £250 per customer per day.
For further information on becoming a member please call our dedicated membership team on 01384 815771.




