<img src="images/layout/bkgd_flash.gif" width="374" height="70">
05 September 2010
<img src="images/essentials/news_alt.gif" width="150" height="145">

Handiloan

"Need to borrow between £100 and £999 quickly and easily?"

Do you need to borrow between £100 and £500

Want a safe and affordable loan?

Think HANDILOAN

Handiloan is a safe, affordable and convenient way to borrow money. The loan application process is designed for borrowing small amounts from £100 to £500.

The limit for first-time borrowers is £300 unless there are exceptional circumstances.

All members of Castle and Crystal 18 years old or older can apply for a Handiloan and anyone living or working in the Dudley borough is eliglble to join. To find out more about joining please go to the section How to become a member.

ClickDownload Handiloan Application (712.9kb)

How to apply for a Handiloan

1. Complete your Handiloan application form and provide the following documents:

  • The last 3 months bank/post office statements
  • A rent/mortgage statement
  • 3 months payslips OR benefit award letter(s) if unemployed

2. Hand your documents into our Head Office or one of the Community Service Points which are conveniently located within the borough. A member of staff will photocopy your documents and a brief interview will be arranged with the loans officer. Interviews are available Monday to Friday between 9.30 and 4pm.

3. After you have attended the loan interview a decision can normally be made within 3 days, during busier periods this can be longer. Once approved you will need to sign a loan agreement and collect your loan.

Your questions answered

What interest do I pay?

The interest on Handiloans is 2% per month (26.8% APR) on the declining balance.

Castle & Crystal only charge interest on the declining balance of your loan unlike most other lenders, who charge ridiculous rates of interest for small loans. This makes us very competitive but why not compare?  When taking out a loan it is important to look at the total cost for borrowing so this should be the main comparison point.

You even receive FREE LIFE INSURANCE at no extra cost for members aged below 60 years of age.

Take a look at the loan repayment table - the figures speak for themselves.....

ClickDownload Loan Repayment Table (269.9kb)

Please note that if this is your first Handiloan your borrowing may be restricted to £300.

How do I repay the loan?

  • You can pay by cash, cheque, standing order or payroll deduction if your workplace supports it.    
  • You can even have your benefits paid directly into your Castle & Crystal account so you don't need to worry about missing a   payment.                                          
  • Alternatively you can also use the Dudley Smart Card wherever you see the PayPoint logo.

Can I repay my loan early?

Yes you can and there are NO PENALTY CHARGES for repaying your loan early (unlike most lenders). You will pay the interest due on the day you are clearing the loan.

What happens if I have a CCJ?

If you have a County Court Judgement your loan application will still be considered, so long as you have made an arrangement to pay.

When can I apply for another loan?

You can apply for any Castle and Crystal loan when you have made at least 6 months regular payments. This is called a Handiloan Top Up.

Handiloan Top Ups

Once you have made at least 6 months payments on your loan, you may apply for a Handiloan Top Up.

You can apply by completing another Handiloan form and provide the following documents.

  • The last 3 months bank/post office statements
  • A rent/mortgage statement
  • 3 months payslips OR benefit award letter if unemployed

An interview may not be needed and our loans officer will contact you within 3 working days with a decision.

You are allowed to have a maximum of 2 top ups on your Handiloan, after the 2nd top-up the loan will need to be re-paid in full before any more funds can be borrowed.

Further information

Approval is not automatic, our loans officer will will review your income and expenditure from your Handiloan application form and will ensure that you can afford to repay what you borrow. We also use the Equifax Credit Reference Agency to search your credit history.

For further information on our Handiloan product please call 01384 815771.

Should you experience any difficulty in repaying your loan, please call our loans officer on 01384 812767 as soon as possible, we may be able to help. 

We will always chase any late payment of your loan and may use Debt Recovery Agents in severe circumstances. Ultimately, we will always take court action but only when all efforts to help with repayment have been exhausted.

Page last updated 10/03/09 RW

Updated: 21 December 2009