Engage card

Engage is the national brand for all credit union banking and payment services. Engage is an ethical Visa debit card and account that truly benefits the credit union member. There are no hidden charges and fantastic rewards that mean you can save money on your shopping.

The Engage account and Visa debit card works just like an account from a high street bank and is only available from Castle & Crystal Credit Union as your local credit union. You can use your Engage card to shop, pay bills and save money with our cashback rewards program.

For more information for members who have an existing ABCUL prepaid card at Castle & Crystal please see further information.

If you are new to the credit union you will need to become a member online or apply in branch where you can also apply for your new Engage account and card. You can also print and complete the form for your Engage card, just don't forget to become a member too. 

Engage rewards

Fantastic rewards and offers available from national and local retailers when you use your Engage Visa debit card. You can have cashback rewards of up to 15% every time you use your Engage Visa debit card to pay for goods at any one of the following participating retailers:


Why choose us?

  • Contactless card with a UK sort code and account number
  • Free to apply for a card (you can have an additional card for free too)
  • Free mobile app available for Android and Apple devices
  • Free money management tool 'envelope'
  • Earn up to 15% cashback with Engage rewards partners
  • Load your card as many times as you like during the month
  • Free to set up a standing order


For a full list of fees, please see the Engage fees and charges.

Engage Envelope – Money Management Tool

Want to take the stress and hassle out of paying your rent, mortgage, utilities, and phone bills? Your Engage account comes with a special feature that allows you to place money into virtual Envelopes so you don’t accidentally spend the cash you need to pay essential bills. Envelopes are simple to set up and can be done by the account holder or the credit union staff. Once set up you don’t need to worry about them. Money will be automatically ring fenced when it comes into your account.

Existing members with ABCUL prepaid cards

Your ABCUL prepaid card has been replaced by the Engage Visa Card and account, all funds paid to you by the credit union will be available via this new card and your existing ABCUL card will no longer be loaded by us. Please note there is no issue fee for this new card and e-account.

You should have received the new card in the post along with activation details, unless you tell us otherwise you will operate on the monthly management fee programme (£2 a month). Please see the Engage fees and charges for further information.

Please contact us as soon as possible if you have not recieved your replacement card.

If you have any questions please refer to the Engage FAQs.